Privacy Policy

Last updated: 29/09/25



Plans After UK (“we”, “us”) runs this ticketing platform and is the data controller.

Contact: Perry Farrell – perry@redhearing.nz



What We Collect



Details you give us: name, email, phone, billing info.

Payment details handled by secure payment providers – we don’t store card numbers.

Device, log-in, and cookie data for security and site performance.



Why We Use It

To sell and deliver your tickets and provide customer support.

To meet legal and accounting duties.

With your consent, to send event updates or marketing (you can opt out anytime).

To keep our platform secure and improve how it works.



Sharing

We share only with:

Payment processors and IT/service providers under contract,

Event organisers and venues to manage entry,

Regulators or law-enforcement if legally required.

We never sell your data.



Your Rights

You can ask us to access, correct, delete, or move your data, or to stop marketing, at any time.

Complaints can be made to the UK ICO: ico.org.uk



Retention & Security

Data is kept only as long as needed for the purposes above or as the law requires, then deleted or anonymised.

We use encrypted payments, secure servers, and access controls.



Cookies

We use essential and analytics cookies. You can manage these in your browser; some features may not work without them.



Changes

We may update this notice; we’ll post the new version here with a new “last updated” date.